PRIVACY NOTICE

Last updated: 23 September 2026

This notice explains what personal data HBL Fitness collects, why we need it, and what your rights are.

It covers this website, the contact form and the client portal. If anything is unclear, email harrison@hbl.fitness.

At a glance

1.Who we are

HBL Fitness is run by Harrison Lewis, a fitness and nutrition coach based in Shrewsbury, UK.

Harrison is the data controller. That means he decides how your data is used, and he is responsible for it.

Contact: harrison@hbl.fitness

The site is built and looked after by Harrison's web developer. He also has admin access, so he can fix problems. Nobody else has admin access.

2.What we collect and why

Each part below says what we collect and why. It also gives the legal reason, which the law calls the lawful basis.

If you send an enquiry

The contact form emails your enquiry to Harrison so he can reply. It isn't saved in our database. Your "how you heard" answer is added to an anonymous tally, with no link to you.

Lawful basis: our legitimate interest in replying to people who get in touch, and steps you've asked for before coaching starts.

If you're a client: your account

Lawful basis: to provide the coaching you've signed up for (a contract).

If you're a client: your tracker and coaching

This lets you track your progress, and lets Harrison coach you.

Lawful basis: a contract, plus your explicit consent for health data (see section 3).

If you book sessions

When you book or cancel, we email a confirmation to you and to Harrison.

Lawful basis: a contract.

If you connect Claude (optional)

You can connect the Claude AI app to your tracker, to log food by chatting. This is entirely your choice.

To disconnect, remove the connector in Claude. Changing your password cancels its keys straight away.

Lawful basis: your consent, given when you connect.

Food search and barcode scanning

Visiting the website

Lawful basis: our legitimate interest in running a secure website, and knowing roughly how many people visit.

3.Health data and your consent

Your weight, body measurements, food logs and workout logs say something about your health. UK law calls this special category data, and gives it extra protection.

We only use it with your explicit consent, and only to provide your coaching. You give that consent when you start coaching and choose to log this information. You never have to log anything you'd rather not.

You can withdraw your consent at any time by emailing harrison@hbl.fitness. We'll then delete your health data. The tracker can't work without it. Withdrawing doesn't affect anything we did before you asked.

4.Who else is involved

We never sell your data, or share it for marketing. These companies help run the site. They only use your data to provide their service to us.

Files your browser loads. Our pages load fonts from Google Fonts. The home page and the barcode scanner also load code files from cdnjs (run by Cloudflare) and unpkg. As with any download, these services see your IP address and browser type. We send them nothing else.

Outside the UK. Our database is in the UK. Google, Cloudflare and Resend are US companies, and may handle some data outside the UK, for example when sending an email. When they do, they use safeguards recognised by UK law, such as the UK–US data bridge or standard contract terms.

We would only share your data with police or regulators if the law required it.

5.Exercise demo videos

Some exercises in a training programme come with a short demo video.

Exercise data and videos provided by MuscleWiki.com

Visit musclewiki.com for their full exercise library.

6.Cookies and device storage

We don't use advertising or tracking cookies. That's why you won't see a cookie banner.

7.How long we keep it

WhatHow long
Enquiry emailsUp to 12 months if you don't become a client, then deleted.
Your account and trackerWhile you're a client. When coaching ends, deleted within 12 months, or sooner if you ask.
Wrong-password countsReset after 15 minutes. Deleted when you next log in.
Password reset and welcome linksStop working after 1 hour (reset) or 72 hours (welcome).
Claude connection keysStop working after 180 days at most, or as soon as you change your password.
Demo video usage counters45 days.
Server logsAbout 30 days.

8.Your rights

Under UK data protection law, you have the right to:

To use any of these rights, email harrison@hbl.fitness. It's free. We'll reply within one month. We may ask you to confirm who you are first.

Complaints. If you're unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office (ICO), the UK regulator, at ico.org.uk or on 0303 123 1113.

9.Keeping it safe

10.Changes to this notice

If we change this notice, we'll update the date at the top. If a change affects how we use your data, we'll email clients before it happens.